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Frequently Asked Questions

Here we answer all your Frequently Asked Questions

Raffles


chevron-rightWhat's a Smart Contract? hashtag

A smart contract is a self-executing contract with the terms of the agreement directly written into lines of code. It runs on a decentralised network called, blockchain.

chevron-rightHow do Smart Contracts work? hashtag
  • Digital Agreement: It's a set of rules written in code, like how a game should be played or how prizes are won.

  • Automatic Execution: Once the agreement is in the code and on the blockchain, it follows those rules on its own. No one has to manage it.

  • No Middleman: There's no need for a middleman or a central authority. The smart contract takes care of everything by itself.

  • Trustworthy: Because it's on the blockchain, people can trust that the rules won't change unexpectedly.

  • Transparent Transactions: All actions are visible to anyone, making it clear and traceable.

chevron-rightWhat is "Gas"? hashtag

Gas is a unit that measures the computational work required to perform certain operations. This includes actions like sending tokens or interacting with smart contracts - to buy raffle tickets for example. Gas is paid in Ether.

chevron-rightWhy do we need Gas to purchase tickets?hashtag

Gas serves two main purposes. Firstly, it prevents the network from being abused by putting a cost on computational resources. Secondly, it incentives miners (nodes on the network) to process, validate transactions and smart contract executions.

chevron-rightHow do I connect to my wallet?hashtag

To connect to Winnables, you need to use a digital wallet. Here's how you can do this with MetaMask, a popular Ethereum wallet:

  • Install the MetaMask browser extension from the official MetaMask website.

  • Set up an account in MetaMask. Remember to safely store your seed phrase, which is used to recover your account.

  • Once your account is set up, go to Winnables.comarrow-up-right.

  • Look for a "Connect Wallet" or similar button on the website. Click on it.

  • A MetaMask popup will appear, asking you to confirm the connection. Click "Connect".

chevron-rightWhat items can be listed?hashtag

At launch, only Winnables will be able to list items. These items can be

  • ERC-20 tokens

  • NFT’s

chevron-rightHow are winners drawn?hashtag

The winners of the raffles are not selected by us, but by a mechanism known as Chainlink VRF (Verifiable Random Function). This system is an essential part of our commitment to ensure transparency and fairness in our raffles.

chevron-rightHow are the prizes transferred?hashtag

Once the winner is determined by the Chainlink VRF system, he will need to click on the “claim” button on the competition page. Once claimed, the prize will be transferred to the winners connected wallet.

chevron-rightWhat are the different types of raffles?hashtag
  • Timed Competitions: For instance, consider Raffle X. It has a timer set to end on a specific date and time. When this timer reaches zero, the raffle will close regardless of how many tickets have been sold.

  • Maximum Ticket Supply: Raffles have a given supply of Y tickets available. No more than X tickets can ever be sold.

  • Minimum Ticket Supply: When a minimum ticket threshold is set for a raffle, the raffle needs to sell that X tickets before a winner can be drawn.

  • Maximum Tickets per User: This is a set limit of tickets available per user

chevron-rightWhat are ticket Bundles?hashtag

Players can enter a raffle by purchasing one of four different ticket bundles.

Bundle Options:

  1. Cheapest Bundle: 10% more tickets or a 10% discount.

  2. Beginner Bundle: 20% more tickets or a 20% discount.

  3. Winnables Recommended Bundle: 30% more tickets or a 30% discount.

  4. Highest Chance Bundle: 40% more tickets or a 40% discount.

chevron-rightWhat are my chances of winning?hashtag

Your odds of winning improve as you purchase more tickets. This is because each ticket represents a separate entry into the draw. Therefore, the more entries (tickets) you have, the higher your chances of being selected. However, it's important to understand that buying more tickets does not guarantee a win. The selection is random, and even a participant with a single ticket could win.

chevron-rightCan I cancel my entries?hashtag

No, you can't cancel entries once they have been registered.

chevron-rightHow will you contact me if I’ve won?hashtag

You will be contact you via e-mail and you will also be able to see your name on the activity section on the website.

chevron-rightDo I get a refund if the raffle doesn’t close?hashtag

The only type of raffle where players could receive a refund are the ones with a “Minimum ticket supply”. If a raffle has a minimum ticket requirement and this threshold is not met within the time limit, the raffle will be cancelled. In such an instance, participants will receive a refund for the amount they spent on tickets. It's important to note that gas fees, which are used to process transactions on the Ethereum network, cannot be refunded.

chevron-rightHow do I contact support? hashtag

You can reach our customer support team by sending an email to support@winnables.comenvelope or by using the contact us channel on discord.


Early Bird

chevron-rightWhat is Early Bird? hashtag

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